At Tropretty, we are committed to ensuring that your orders are delivered promptly and securely. Please read the following details regarding our shipping process:

Delivery Area

• Current Delivery Coverage: We currently deliver across all regions of Lebanon.

Delivery Time

• Estimated Delivery Time: Orders typically arrive within 1 to 4 business days from the date of dispatch.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email after within 24 hours starting from the time you place your order. You will also receive a tracking number in the Shipment Confirmation email that will be active within 24 hours from the time the confirmation email is sent.

Damages

Tropretty is not responsible for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

By email: contact@tropretty.com

By visiting our Contact page on our website: https://tropretty.com/pages/contact